Divisional Secretariat - Harispattuwa

Details: Category: Citizen Charter

Citizen Charter of Divisional Secretariat

Establishment Branch

Service provided	Relevant laws and regulations	Documents to be submitted			Time taken to provide the service (Months/ Weeks/ Days/ Hours)	Responsible Officer			Officer to be complained with regard to the improper service delivery
		Form to be submitted	Place from where the form can be obtained	The relevant fee, if any and the method of payment		Name	Designation	Telephone No:/ Fax No:/ Email	Name	Designation	Telephone No:/ Fax No:/ Email
1.Countersigning of applications certified by Grama Niladharis	-	-	-	-	04 Minutes	Mrs. D.M.M.A.Weerarathne	Assistant Divisional Secretary	0812 491 971	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
						Mrs. S.M.D. Nelum	Administrative Officer	0812 491 971
						Mrs. Ganga Samarathunga	Chief Management Services Officer	0812 491 971

Accounts Branch

Accounts Branch

Service provided	Relevant laws and regulations	Documents to be submitted			Time taken to provide the service (Months/ Weeks/ Days/ Hours)	Responsible Officer			Officer to be complained with regard to the improper service delivery
		Form to be submitted	Place from where the form can be obtained	The relevant fee, if any and the method of payment		Name	Designation	Telephone No:/ Fax No:/ Email	Name	Designation	Telephone No:/ Fax No:/ Email
1. Grant of Retired Railway Warrent	Pension Circular 05/2016	PD07	Divisional Secretariat Office and Pension Website	-	05 Minutes	Mrs. Chalani Navaratne	Pension Officer	0715509896	Mr.S.G.S.Ashoka	Accountant	0812491996
						Mrs. Namali Kotalawala	Development Officer	0812491996
2. Providing retirement salary details	Pension Circular 08/2020	Document entry	Divisional Secretariat Office	-	05 Minutes	Mrs. Chalani Navaratne	Pension Officer	0715509896	Mr.S.G.S.Ashoka	Accountant	0812491996
						Mrs. Namali Kotalawala	Development Officer	0812491996
3. Providing widow's pension	Pension Circular 03/2020	PD04	Divisional Secretariat Office and Pension Website	-	01 Month	Mrs. Chalani Navaratne	Pension Officer	0715509896	Mr.S.G.S.Ashoka	Accountant	0812491996
						Mrs. Hemanjala Kulasekara	Development Officer	0812491996
4. Preparation of revised pension	-	PD06	Through the retired institution	-	02 Weeks	Mrs. Namali Kotalawala	Development Officer	0812491996	Mr.S.G.S.Ashoka	Accountant	0812491996
						Mrs. Sewwandi Jayatissa	Development Officer	0812491996
5. Preparation and obtaining of retirement residence certificates	Pension Circular 10/20/2024 07/2022 Special Letters	-	Divisional Secretariat Office and Pension Website	-	03 Months	Mrs. Chalani Navaratne	Pension Officer	0715509896	Mr.S.G.S.Ashoka	Accountant	0812491996
						Subject Officer	Development Officer	0812491996
6. Issuance of revenue licenses	-	The emission certificate must be obtained within 90 days. The insurance certificate must be valid for 60 days. The vehicle registration book is mandatory. The insurance certificate and revenue license must be valid on the date of issue.	Emission Testing Centers Insurance Institutions *Motor Transport Department	The license fee applicable to the vehicle category should be paid at the counter.	05 Minutes	Mrs. H.M.R.P. Herath	Development Officer	0763332241	Mr.S.G.S.Ashoka	Accountant	0812491996
						Mrs. W.T.G.A Sanjeevani	Development Officer	0711083922
7. Vehicle assignment	The revenue license must be valid for at least the next 5 months.	MT/6, MT/8	Motor Transport Department’s website.	General 118 to the Sarap Section	20 Minutes	Mrs. H.M.R.P. Herath	Development Officer	0763332241	Mr.S.G.S.Ashoka	Accountant	0812491996
						Mrs. W.T.G.A Sanjeevani	Development Officer	0711083922
8.Obtaining a vehicle revenue license when assigning a vehicle (without having received the registration certificate).	-	MT 52 , MT 11	Divisional Secretary Office		20 Minutes	Mrs. H.M.R.P. Herath	Development Officer	0763332241	Mr.S.G.S.Ashoka	Accountant	0812491996
			When ownership in the data system has been verified.	Kandy District Secretariat		Mrs. W.T.G.A Sanjeevani	Development Officer	0711083922
			Change of ownership in the data system.	Through the Motor Transport Department from Colombo Port.
9. If a revenue license has not been obtained for a long period (more than 5 years).	-	Inquiry Letter.	Through the Motor Vehicle Section of the Kurunegala District Secretariat.	Through the Motor Transport Department from Colombo Port.	20 Minutes	Mrs. H.M.R.P. Herath	Development Officer	0763332241	Mr.S.G.S.Ashoka	Accountant	0812491996
						Mrs. W.T.G.A Sanjeevani	Development Officer	0711083922
10. When the revenue license has been misplaced.	-	NIC	-	-	20 Minutes	Mrs. H.M.R.P. Herath	Development Officer	0763332241	Mr.S.G.S.Ashoka	Accountant	0812491996
						Mrs. W.T.G.A Sanjeevani	Development Officer	0711083922
11. Handling of cash receipts.	Finance Regulations and letters from Secretary General	General 118	Through the Sarap Counter.	-	05 Minutes		Development Officer	0812491996	Mr.S.G.S.Ashoka	Accountant	0812491996
						Mrs. Shyamali Rajapaksa
12. Handling of cash payments.	Finance Regulations and letters from Secretary General	General 35 Requisition	Through the relevant sections of this office.	-	05 Minutes	Mrs. Shyamali Rajapaksa	Development Officer	0812491996	Mr.S.G.S.Ashoka	Accountant	0812491996

Palnning Branch

Palnning Branch

Service provided	Relevant laws and regulations	Documents to be submitted			Time taken to provide the service (Months/ Weeks/ Days/ Hours)	Responsible Officer			Officer to be complained with regard to the improper service delivery
Service provided	Relevant laws and regulations	Form to be submitted	Place from where the form can be obtained	The relevant fee, if any and the method of payment		Name	Designation	Telephone No:/ Fax No:/ Email	Name	Designation	Telephone No:/ Fax No:/ Email
1.Implementing development projects announced by the government from time to time.	Circulars and instructions issued from time to time	Documents related to contracting a project	Development Division	-	It varies according to each project.	Mr. H.M.T.B. Kanatiwala	Assistant Director (Planning)	077 7192284	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
2. Publishing the resource profile of the division.	Publishing the resource profile of the division.	-	-	-	1/4 hours	Mr. D.M.N.C. Rambukwella	Development Officer	071 4395289 This email address is being protected from spambots. You need JavaScript enabled to view it.	Mr. H.M.T.B. Kanatiwala	Assistant Director (Planning)	077 7192284

Land Branch

Land Branch

Service provided	Relevant laws and regulations	Documents to be submitted			Time taken to provide the service (Months/ Weeks/ Days/ Hours)	Responsible Officer			Officer to be complained with regard to the improper service delivery
Service provided	Relevant laws and regulations	Form to be submitted	Place from where the form can be obtained	The relevant fee, if any and the method of payment		Name	Designation	Telephone No:/ Fax No:/ Email	Name	Designation	Telephone No:/ Fax No:/ Email
1.Issuance of licenses for felling of trees	Forest Conservation Act/Regulation.	KDS/HAR/4/1/1	From the Grama Niladhari of the division, from the Divisional Secretariat, from the Internet	-	02 Weeks	Mrs. E.M.S. Ekanayake	Management Service Officer	0812491925	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
2. Issuance of timber transportation permits	Forest Conservation Act/Regulation.	Forest Conservation Dept. 01	From the Grama Niladhari of the division, from the Divisional Secretariat, from the Internet	Firewood transport fee: Rs. 236.00; Firewood transport amendment fee: Rs. 118.00	01 to 02 weeks	Mrs. A.M.G.K. Abeysinghe	Development Officer	0812491925	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
3.Issuance of soil and sand transportation permits	Guidelines of the Department of Geological Surveys and Mining.	Internel Format	From the Grama Niladhari of the division, from the Divisional Secretariat, from the Internet	Sand permit fee Rs. 1053.67 per cube Soil permit fee Rs. 472.77 per cube	30 Minutes	Mrs. Anoma Gunathilaka	Management Service Officer	0812491925	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
4. Providing recommendations for sand mining permits	Guidelines of the Department of Geological Surveys and Mining.	-	From the Grama Niladhari of the division, from the Divisional Secretariat, from the Internet	-	01 Week	Mrs. Anoma Gunathilaka	Management Service Officer	0812491925	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
5. Providing recommendations for stone quarrying	Guidelines of the Department of Geological Surveys and Mining.	-	From the Grama Niladhari of the division, from the Divisional Secretariat, from the Internet	-	01 Week	Mrs. A.M.G.K. Abeysinghe	Development Officer	0812491925	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
6.Providing recommendations for woodshed registration	Forest Conservation Act/Regulation.	-	From the Grama Niladhari of the division, from the Divisional Secretariat, from the Internet	-	01 Week	Mrs. A.M.G.K. Abeysinghe	Development Officer	0812491925	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
7.Providing recommendations for mortgage of offer letters to the bank	Land Development Act/Regulation.	Internel Format	From the Grama Niladhari of the division, from the Divisional Secretariat, from the Internet	-	03 Days		Land officer	0812491925	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
8.Issuing recommendations for electrical protests	Sri Lanka Electricity Act.	Internel Format	From the Grama Niladhari of the division, from the Divisional Secretariat, from the Internet	-	02 weeks	Mrs. E.M.S. Ekanayake	Management Service Officer	0812491925	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
9.Registration of Life Membership	Land Development Act/Regulation.	This is a template prepared based on the instructions of the Provincial Land Commissioner’s Office.	From the Grama Niladhari of the division, from the Divisional Secretariat, from the Internet	-	02 Months	Mrs. Ganga Samaratunga	Management Service Officer	0812491925	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
10.Registration of Original Ownership	Land Development Act/Regulation.	This is a template prepared based on the instructions of the Provincial Land Commissioner’s Office.	From the Grama Niladhari of the division, from the Divisional Secretariat, from the Internet	-	02 Months	Mrs. Ganga Samaratunga	Management Service Officer	0812491925	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
11.Registration of Subsequent Ownership	Land Development Act/Regulation.	ඉ.කෝ.155	From the Grama Niladhari of the division, from the Divisional Secretariat, from the Internet	-	02 Months	Mrs. Ganga Samaratunga	Management Service Officer	0812491925	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.

Social Development Branch

Service provided	Relevant laws and regulations	Documents to be submitted			Time taken to provide the service (Months/ Weeks/ Days/ Hours)	Responsible Officer			Officer to be complained with regard to the improper service delivery
Service provided	Relevant laws and regulations	Form to be submitted	Place from where the form can be obtained	The relevant fee, if any and the method of payment		Name	Designation	Telephone No:/ Fax No:/ Email	Name	Designation	Telephone No:/ Fax No:/ Email
1Renewal of the gun/firearm permit.	Renewal of stamp license in accordance with the Stamp Ordinance of the Ministry of Defence	Provided by the District Secretariat.	Social Development - 1	-	01 Weeks	Mr.J.M.S.P. Galahitiyawa	Management Service Officer	0812491971	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
2.Renewal of explosives manufacturing licenses	Circular on the issuance of explosives and detonators by the Ministry of Defence	Provided by the District Secretariat.	Social Development - 1	-	05 Days	Mr.J.M.S.P. Galahitiyawa	Management Service Officer	0812491971	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
3.Co-signing of applications for the release of funds from EPF/ETF and banks.	-	Provided to the applicant by the Department of Labour	-	-	15 minutes	Mr.J.M.S.P. Galahitiyawa	Management Service Officer	0812491971	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
4.Registration of a sports club/society.	Sports Circular/Notice of the Central Province	By the Ministry of Sports	Social Development - 1	-	01 Month	Miss.W.M.J.M.Wijeratne	Sports Officer	0716279599	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
5.Processing of medical and other non-medical payments disbursed from the Presidential Fund.	Guidelines issued by the Presidential Fund	By the Presidential Fund	By obtaining/download through Social Development Division 01 or via the official website of the Presidential Fund.	-	Application form inspection: 30 minutes	Mrs.S.W.R.N.W.L.Rajasinghe	Management Service Officer	0812491971	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
6.Issuance of income certificates and valuation certificates.	Home Affairs and Public Administration Circular.	Provided by the District Secretariat.	Social Development - 1	1.27% of annual income to Sarap	05 Minutes	Mrs.S.W.R.N.W.L.Rajasinghe	Management Service Officer	0812491971	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
7.Issuance of animal transport license.	Animal Act	-	-	Rs. 50.00 per animal	05 Minutes	Mrs.S.W.R.N.W.L.Rajasinghe	Management Service Officer	0812491971	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
8.Issuance of income reports for the Grade 5 Scholarship Exam	Circular of the Ministry of Public Administration and Education	-	-	-	02 Weeks	Mrs.S.W.R.N.W.L.Rajasinghe	Management Service Officer	0812491971	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
9.Issuance of Kithul Ra permits	Circulars and instructions issued by the Department of Excise of Sri Lanka.	Application form issued by the Department of Excise of Sri Lanka.	Social Development - 1	Stamp fees of Rs. 1000.00 and Rs. 50.00 per tree.	03 Days	Mrs.S.W.R.N.W.L.Rajasinghe	Management Service Officer	0812491971	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
10.Registration of kithul product producers.	Circulars and instructions issued by the Department of Excise of Sri Lanka.	Application form issued by the Department of Excise of Sri Lanka.	Social Development - 1	-	02 Weeks	Mrs.S.W.R.N.W.L.Rajasinghe	Management Service Officer	0812491971	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
11. Business name registration.	Business Names Ordinance	Application form issued by the Ministry of Trade, Commerce and Tourism	Social Development - 1	Registration fee Rs. 300.00 and late fee Rs. 96.00 per month	03 Weeks	Mrs.L.A.S.M. Liyanarachchi	Management Service Officer	0714710963	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
12.Issuance of liquor licenses.	Circulars and instructions issued by the Department of Excise of Sri Lanka.	Application form issued by the Ministry of Trade, Commerce and Tourism	Social Development - 1	Relevant license fees and stamp fees	01 Day	Mrs.L.A.S.M. Liyanarachchi	Management Service Officer	0714710963	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
13.Payment of public assistance/medical assistance.	2014.01.02 Dated Letter	S.S.P.I /II Medical Assistance Application Form	Social Development - 11	-	02 Weeks	Mr.A.B. Warakagoda	Social Development Officer (Province)	0712301034	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
14. Providing self-employment assistance.	1993/06 Circular	Self-Employment forms	Social Development - 11	-	After obtaining departmental approval	Mr.A.B. Warakagoda	Social Development Officer (Province)	0712301034	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
15.Provision of disability aids/equipment.	1993/03 Circular	Report on Persons with Disabilities	Social Development - 11	-	After receiving the relevant equipment from the department	Mr.A.B. Warakagoda	Social Development Officer (Province)	0712301034	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
16.Referral of individuals to elderly homes.	1993/03 Circular	Admission Form for Elderly Home	Social Development - 11	-	After receiving the relevant equipment from the department	Mr.A.B. Warakagoda	Social Development Officer (Province)	0712301034	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
17.Elder allowance	1993/03 Circular	-	Social Development - 11	-	Payments are made by the post office within 6 days per month.	Mrs.H.M.T.K. Herath	Development Officer (Elderly)	0706094065	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
18.Elder ID	1993/03 Circular	-	Social Development - 11	-	04 Days	Mrs.H.M.T.K. Herath	Development Officer (Elderly)	0706094065	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
19.Elder Associations	1993/03 Circular	-	Social Development - 11	-	The Elderly Association meets once a month.	Mrs.H.M.T.K. Herath	Development Officer (Elderly)	0706094065	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
20. Other assistance (self-employment, spectacles, hearing aids, etc.)	1993/03 Circular	-	Social Development - 11	-	According to the provided timeframe	Mrs.H.M.T.K. Herath	Development Officer (Elderly)	0706094065	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
21.The program to provide a Rs. 45,000 nutrition allowance for pregnant and breastfeeding mothers	Letter dated 06.01.2025 and the Women and Children Affairs Circular 3/2023.	Program 2024 to provide a Rs. 4,500 allowance for pregnant and breastfeeding mothers to obtain nutritious food	Divisional Secretariat Office and Medical Officer of Health Office.	-	02 Weeks	Mrs.K. G. S. Fernando	Early Childhood Development Assistant	0775461221	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
				-	02 Weeks	Miss.Heshani Samarajeewa	Development Officer	0710954367	Mr. Mohan Dharmadasa	Divisional Secretary
22.Disability allowance payments	-	Application Form for Providing Livelihood Support to Persons with Disabilities	Social Development - 11	-	In accordance with the relevant circulars	Mrs.W.W. Rodrigo	Social Service Officer	0719927316	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
23.Kidney livelihood support payment	-	Application Form for Providing Monthly Livelihood Support to Kidney Patients	Social Development - 11	-	In accordance with the relevant circulars	W.W. Rodrigo	Social Service Officer	0719927316	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.

Registar Branch

Registar Branch

Service provided	Relevant laws and regulations	Documents to be submitted			Time taken to provide the service (Months/ Weeks/ Days/ Hours)	Responsible Officer			Officer to be complained with regard to the improper service delivery
Service provided	Relevant laws and regulations	Form to be submitted	Place from where the form can be obtained	The relevant fee, if any and the method of payment		Name	Designation	Telephone No:/ Fax No:/ Email	Name	Designation	Telephone No:/ Fax No:/ Email
1.Issuance of Birth, Marriage, and Death Certificate Copies	1951 No. 17, Births and Deaths Registration Ordinance	-	-	With number and date: Rs. 120.00 Without number: Rs. 250.00	10 Minutes	Mrs. K.M.C.M. Wijerathna	Additional District Registrar	0701971530	Mr. Mohan Dharmadasa	District Registrar	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
2. Amendment of Birth, Marriage, and Death Certificate Copies	1951 No. 17, Births and Deaths Registration Ordinance	27,B10,27 ආ 37,52-(1) B61	Divisional secretariat office	Rs.60/=	Amendments numbered 27: 2 hours Other amendments: 2 weeks	Mrs. K.M.C.M. Wijerathna	Additional District Registrar	0701971530	Mr. Mohan Dharmadasa	District Registrar	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
3.Ordinary Marriage Registration	Marriage Registration Ordinance	B100 B103 B104 B105 B106	Divisional secretariat office	After 14 days, come to the office and pay Rs. 1140.00	30 Minutes	Mrs. K.M.C.M. Wijerathna	Additional District Registrar	0701971530	Mr. Mohan Dharmadasa	District Registrar	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
4.Kandyan Marriage / Divorce	Kandyan Marriage and Divorce Ordinance	C 16 C 17	Divisional secretariat office	-	06 Months	Mr.Mohan Dharmadasa	District Registrar	0812491971	Mr.Sasidēvi Jaladēpan	District Registrar	0112889488
5. Late Registration of Births and Deaths	1951 No. 17, Births and Deaths Registration Ordinance	B 6 B 36	Divisional secretariat office	Rs.60/=	03 Weeks	Mrs. K.M.C.M. Wijerathna	Additional District Registrar	0701971530	Mr. Mohan Dharmadasa	District Registrar	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
6.Issuance of National Birth Certificate	Circular of the Registrar General RG/MBD/E-PRO/1/4 dated 27.06.2024	-	Divisional secretariat office	-	16 Days	Mrs. K.M.C.M. Wijerathna	Additional District Registrar	0701971530	Mr. Mohan Dharmadasa	District Registrar	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.

Samurdhi Branch

Samurdhi Branch

Service provided	Relevant laws and regulations	Documents to be submitted			Time taken to provide the service (Months/ Weeks/ Days/ Hours)	Responsible Officer			Officer to be complained with regard to the improper service delivery
Service provided	Relevant laws and regulations	Form to be submitted	Place from where the form can be obtained	The relevant fee, if any and the method of payment		Name	Designation	Telephone No:/ Fax No:/ Email	Name	Designation	Telephone No:/ Fax No:/ Email
1.Sending mandatory savings to the bank	-	-	Samurdhi Bank	-	1 Week	K.D.M.N.Ranasinghe	Headquarters Manager	0812491633	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
2. Deposit of Samurdhi Sipdora Scholarship funds to the bank	-	-	Samurdhi Bank	-	1 Week	K.D.M.N.Ranasinghe	Headquarters Manager	0812491633	Mr. Mohan Dharmadasa	Divisional Secretary	Telephone No - 0812491925 Fax No - 0812491925 Email - This email address is being protected from spambots. You need JavaScript enabled to view it.

Details: Category: Citizen Charter

Serial No	Service Provided	Service Provided by GN	Max Time Taken to Serve
01	Issuing of character/resident certificate	If certificates are available	15 min
01	Issuing of character/resident certificate	If certifying the residency (Satisfied personally)	03 days
02	Recommendation for income certificates	Giving recommendation to Divisional Secretary	03 days
03	Issuing Valuation certificate	Giving recommendation to Divisional Secretary	02 days
04	Assessment report	Giving recommendation to Divisional Secretary	02 days
05	Certifying identity card applications	Certifying and submit to Divisional Secretary	07 days
05	Certifying identity card applications	Delivering Identity card for applicants	03 days
06	Cutting jack trees	To cut one tree	01 day
06	Cutting jack trees	More than one (If satisfied)	03 days
07	Permits for timber transportations	Giving recommendation to Divisional Secretary	02 days
07	Permits for timber transportations	Sealing of tree	½ Day
08	Recommendation of gun license	Giving recommendation to Divisional Secretary	03 days
09	Explosives	Giving recommendation	03 days
10	Providing report on death persons	Report of natural death	03 hours
11	Business Registration	Giving recommendation to Divisional Secretary	03 days
12	Giving reports of complains	If it happened in existing year	01 day
12	Giving reports of complains	If it happened in previous year	03 days
13	Recommendation for public aids	Giving recommendation to Divisional Secretary	03 days
14	Registration of past births	Giving recommendation	03 days
15	Recommendation for scholarship applications	Giving recommendation to Divisional Secretary	02 days
16	Permits for animal transportations	Giving recommendation to Divisional Secretary	03 days
17	Giving assessments for ownership of lands	Giving recommendation to Divisional Secretary	03 days
18	Recommendations for electricity & water	Giving recommendation	03 days
19	Recommendation for ......	Submit urgent reports to Divisional Secretary	06 hours
19	Recommendation for ......	Submit detailed reports	03 days
20		Giving recommendation	03 days
21	Giving reports & recommendations for arising needs	Giving recommendation(If the document are available)	03 days
22	Registrations of voluntary societies	Giving recommendations if there needed documents	03 days
23	Duties on crown lands	Reporting of unauthorized residents	Immediately
23	Duties on crown lands	Submitting other documents to Divisional Secretary	07 days
24	Issuing permits for stone/sand	Giving recommendation to Divisional Secretary	07 days
25	Permits of liquor	Giving recommendation to Divisional Secretary	07 days
26	Duties as peace officers	Settlement of disputes	03 days
27	Aids on presidential funds	Giving recommendation to Divisional Secretary	02 days